Terms & Conditions

Bookings

Bookings for classes are non-transferable and non-refundable, except under exceptional circumstances, at the discretion of the class leader.

Should the class leader need to cancel a class due to personal reasons, an additional class will be offered, or a class voucher can be issued to the value of the class. This must be used within 3 months of the date of the cancelled class.

COVID affected classes - If the class, term, or event, you have booked is required to be cancelled due to any issues, guidance, or lockdown regulations; all efforts will be made to reschedule. If they are unable to be rescheduled or you are unable to attend the rescheduled class, you will be issued a credit note to the value of 50% of your booking for use within 12 months of the date of the original booking. Please note, no refunds will be provided due to a COVID outbreak.

Sibling bookings will only be valid with a full-priced ticket from the same family on the same order.

Sibling discounts are not applicable to the Ultimate Little Messy Learners Packs. If siblings are booked an invoice will be sent for the difference.

Supervising your child during the class

Parents/carers are solely responsible for their child/children at all times during Little Messy Learners classes; for example, although care is taken to ensure the materials used are non-toxic, parents/carers should take reasonable precautions to ensure that materials aren’t ingested.

Please be aware that some activities involve materials that can become slippery so extra care must be taken.

Please wear old clothes that you and your child are comfortable moving about in and would not be worried about getting wet or marked. Little Messy Learners takes no responsibility for clothes that are stained, marked, or damaged.

Little Messy Learners reserve the right to remove from our programme, without refund, anyone who is found to be bullying, misbehaving, or displaying disruptive behaviour.

Medical conditions, illness and allergies

You must declare all medical conditions including allergies during registration and keep us up to date should this change. Little Messy Learners accepts no responsibility for any illness or injury that occurs due to a medical condition or allergy if they have not been formally notified.

Allergies and medical conditions advised with less than 48hrs notice may be unable to be catered for. In this rare instance, the class leader will be in contact to offer a class transfer or alternative.

Although the greatest care is taken to ensure the products used in the class are suitable for all children, Little Messy Learners accepts no responsibility for any injury or illness that occurs during participation in this class should the product be ingested by your child.

You must refrain from bringing your child to class if they have had any form of illness within 48 hours of the class. If your child has had a fever, sickness, or diarrhea within 48 hours of the scheduled class, please do not attend. Please contact the class leader to transfer your booking to an alternative class. Please note that you are only eligible for one class transfer per term, and it must be taken in the following term. If you are unable to attend the next term, a credit note will be provided for 1 class which is valid for no more than 3 months from the original class date.

You must give a minimum of 12 hours notice if you are unable to attend a class, any notification after this time will not be eligible for a transfer, or it will be at the discretion of the class leader.

Class transfers are not available due to holidays, appointments, personal errands etc.

Photography during the class

The class leader will take photographs of the children and their parents/carers attending the class. Please be advised photographs of your child may be used for marketing purposes for Little Messy Learners Australia and Little Learners UK Ltd.

Please advise the class leader if you do not wish photographs to be taken of your child.

Data protection

All information collected electronically and manually will be stored within the Australian Privacy Act 1988 which regulates the management, storing, access and correction of personal information about individuals. For more information about your privacy and information please email me at laura@littlemessylearners.com.au.

Due to current COVID regulations, your information and contact details may be passed to relevant Government bodies for use in contact tracing should there be a risk to you or your family of contracting COVID 19.